Frequently Asked Questions
FAQ
How long the Roses last?
Our roses are designed to last up to three years. To maximize their longevity, keep them in a cool, dry environment, away from heat and humidity. Remember that the petals are delicate, similar to natural rose petals. If you need to remove dust, use a soft duster.
What maintenance is required for the flowers?
Keep your roses in a cool environment, away from direct sunlight, with an ideal temperature between 60-70 degrees Fahrenheit. Avoid stacking items on top of the roses and keep them in their box to prevent damage. Do not water the roses
Do I need to water or trim the roses?
No maintenance is needed for our roses. They arrive pre-preserved and are ready to last for up to three years. We use a special preservation technique that eliminates the need for watering or trimming. Keep them in the original box for optimal results.
How should I care for my roses?
Your roses come ready to enjoy with no additional care required. Simply store them in a cool, dry place, ideally between 60-70 degrees Fahrenheit, away from heat and humidity.
Can I create a custom arrangement?
Absolutely! You can customize your arrangement using the color options available on our website. Use the Build Your Box feature to design your perfect arrangement. If you have specific ideas or requests, email us at info@flordelux.com, and we’ll review your suggestions and respond promptly
Are the roses scented?
Yes, each arrangement is subtly scented with our signature light floral fragrance made from natural oils. You can opt out of this scent if preferred. Please note that the scent may naturally fade over time, but it is designed to last as long as the roses.
Frequently asked question
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How are the roses packaged?
In Miami we offer white glove delivery with the Rose Boxes hand-delivered in a gift bag.
Can I remove the roses from the box?
We advise against removing the roses from their box, as they are arranged to remain preserved and beautiful throughout their lifespan. Removing them may lead to damage and shorten their longevity.
Do you ship overseas?
No, At the moment we do not offer international shipping.
Any question?
You can contact us through our contact page! We will be happy to assist you.