Privacy Policy

Privacy Policy

Section 1 - How We Use Your Information

When you make a purchase from our store, we collect personal details such as your name, address, and email address as part of the transaction. Additionally, while you browse our store, we automatically gather your IP address to help us understand your browser and operating system. If you agree, we may also send you updates about our store, new products, and other relevant information via email.

Section 2 - Consent

How Do You Obtain My Consent?
By providing personal information to complete transactions, verify your credit card, place orders, arrange deliveries, you consent to our use of this information for these specific purposes. For other uses, such as marketing, we will either request your explicit consent or offer you a chance to opt out.

How Can I Withdraw My Consent?
If you change your mind after opting in, you can withdraw your consent for us to contact you or for the continued use and collection of your information at any time by reaching out to us at info@flordelux.com.

Section 3 - Disclosure of Information

We may disclose your personal information if legally required or if you breach our Terms of Service.

Section 4 - Shopify

Our store operates on Shopify Inc., which provides the e-commerce platform for selling our products and services. Shopify stores your data on secure servers behind a firewall.

Payment Information:
If you use a direct payment gateway, Shopify will store your credit card information, encrypted using PCI-DSS standards. Your transaction data is retained only as long as needed to complete the purchase and is deleted afterward. All payment gateways comply with PCI-DSS standards set by the PCI Security Standards Council, including brands like Visa, MasterCard, American Express, and Discover. For more details, see Shopify’s [Terms of Service](https://www.shopify.com/legal/terms) and [Privacy Policy](https://www.shopify.com/legal/privacy).

Section 5 - Third-Party Services

Third-party service providers we use will collect, use, and disclose your information only to the extent necessary for their services. Some providers, such as payment processors, have their own privacy policies. We recommend reviewing these policies to understand how your information is handled. Note that providers may be located in different jurisdictions, and your information could be subject to those laws. For instance, if a U.S.-based payment gateway processes your transaction, your information might be subject to U.S. laws.

Section 6 - Security

We take appropriate measures and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed. If you provide credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission or storage is completely secure, we adhere to PCI-DSS requirements and industry standards.

Section 7 - Age of Consent

By using this site, you confirm that you are of legal age in your jurisdiction or have consent from a parent or guardian for any minor dependents to use this site.

Section 8 - Policy Updates

We may revise this privacy policy at any time. Changes will be effective immediately upon posting on the website. If we make significant changes, we will notify you to ensure you are aware of how we collect, use, and disclose your information. If our store undergoes a merger or acquisition, your information may be transferred to the new entity to continue serving you.

Questions and Contact Information

For inquiries about your personal information, to access, correct, or delete it, or to file a complaint, please contact us at info@flordelux.com